Each year, New Jersey American Water flushes the pipes in our water distribution system. This is an essential part of our system maintenance program, which helps us to continue to provide you with high-quality water service. Flushing will begin in Barrington during the week of April 21st and continue until May 4th.
When crews are in your area, customers may notice a drop in water pressure or discolored water. Discolored water may occur because the sediment in water mains gets stirred up when the fire hydrants are used and when the flow of water in mains changes. This is normal. If this happens, it is not harmful. Simply let your cold water run until it is clear. Also, please see attached insert for additional information and feel free to share.
We will use our phone/text/email customer notification system to notify customers before we begin flushing in the community.
Customers must opt-in to these types of non-emergency alerts by:
- Log into MyWater, our customer portal, at mywater.amwater.com.
- On the Alert Settings tile, click on the Edit button, which will take you to the page where you can update your contact information and preferences.
- Not an account holder? We still want to keep you informed. If you live, rent, work or spend time in a community served by New Jersey American Water, but are not a direct customer of ours, you can still sign up for CodeRED to receive water-related alerts. Text WATER to 99411 or visit AWCodeRed.com to sign up for alerts.
If you have any questions or need anything else please do not hesitate to contact me.
Thank you!
Margaret Cruz
Major Accounts Manager
New Jersey American Water
100 Walter A. Gaines Way | Lawnside, NJ 08045
C: 856-633-9313| margaret.cruz@amwater.com
